At MIBICA, we are committed to protecting the privacy and security of the information shared with us by our global partners, clients, and website visitors. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website (mibica.vn) and our services.

To provide professional sourcing and export services, we collect information that helps us identify you and understand your business requirements.

• Personal Identification: Name, work email address, and phone number.
• Business Information: Company name, geographic region, and industry-specific details.
• Inquiry Details: Product interests (Tobacco, Coffee, Natural Rubber), required specifications, and estimated order volumes.
• Technical Data: Records of interactions with our sales and support teams, including emails and phone calls, to ensure we provide personalized service and follow up on your inquiries effectively.

We use the data collected to facilitate seamless international trade operations and maintain high service standards:

• Service Delivery: To process your inquiries, provide accurate quotes, and manage export logistics.
• Communication: To respond to your requests and provide updates regarding your orders or market insights.
• Optimization: To analyze website traffic and improve the user experience for our global partners.
• Compliance: To meet legal and regulatory requirements related to international trade and agricultural exports.

We uphold the highest standards of integrity in handling your business information. MIBICA implements robust technical and organizational measures to protect your data against unauthorized access, loss, or disclosure.

• We use industry-standard encryption (SSL) for data transmission.
• Access to personal and business data is strictly limited to authorized personnel who require the information to perform their duties.

We do not sell, trade, or otherwise transfer your information to outside parties for marketing purposes. Your data may only be shared with:

• Strategic Partners: Trusted service providers (such as logistics or shipping companies) necessary to fulfill your orders and ensure delivery.
• Legal Authorities: When required by law to comply with export regulations, customs requirements, or government requests.

Our website uses cookies to enhance functionality. Cookies allow us to remember your preferences and understand how you navigate our site. You can choose to disable cookies through your browser settings, though this may affect some features of the website.

We respect your right to control your information. You may contact us at any time to:

• Request access to the personal data we hold about you.
• Request corrections to any inaccurate or incomplete information.
• Request the deletion of your data from our systems, subject to legal or contractual obligations.

MIBICA reserves the right to update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised "Effective Date."

If you have any questions regarding this Privacy Policy or how your data is handled, please reach out to our team:

Website: mibica.vn
Email: info@mibica.vn
Address: 29 Ho Van Dai street, Tran Bien ward, Dong Nai province, Vietnam.